These are institutional package totals in USD, not per-user or monthly charges. Mailbox allowance, Microsoft SKU, storage, and license inclusion are confirmed in an approved proposal before a live payment is collected.
Against repeated annual Klyntara purchases at today’s price, for the same agreed scope. Prices exclude applicable taxes unless configured otherwise.
What is included — and what is defined later
Institutional scope confirmed in your proposal. Microsoft capabilities depend on the selected license. Business email usage subject to Microsoft service limits.
Klyntara services and Microsoft capabilities across the three institutional offers
Capability
Annual
Institutional
Strategic
Klyntara
Custom-domain setup and guided verification
Included
Included
Included
SPF, DKIM, and DMARC configuration assistance
Included
Included
Included
Mail migration assessment, planning, and agreed cutover
Included
Included
Included
Outlook setup guidance for supported devices
Included
Included
Included
Organization onboarding and administrator handover
Included
Included
Included
MFA and security-feature guidance
Security features available depend on the purchased Microsoft licenses.
Included
Included
Included
Shared mailbox and alias administration
Within applicable Microsoft rules.
Included
Included
Included
Service requests, billing visibility, and change history
Included
Included
Included
Renewal planning and periodic service reviews
Defined in proposal
Included
Included
Named account contact
Defined in proposal
Longer commitments
Included
Documented migration plan
Defined in proposal
Included
Included
Planned training sessions
Session counts are defined in the approved proposal.
Defined in proposal
Defined in proposal
Included
Microsoft
Hosted Exchange Online mailbox
Subject to selected license
Subject to selected license
Subject to selected license
Outlook on the web and Outlook mobile
Subject to selected license
Subject to selected license
Subject to selected license
Desktop Outlook and Office apps
Available as an add-on
Available as an add-on
Available as an add-on
Microsoft Teams
Included in some SKUs, for example Microsoft 365 Business Basic with Teams. Not included in Exchange Online email-only plans.
Subject to selected license
Subject to selected license
Subject to selected license
Enhanced security (Defender, Purview)
Available as an add-on
Available as an add-on
Available as an add-on
Independent mailbox backup
Available as an add-on
Available as an add-on
Available as an add-on
Archiving and compliance features
Available as an add-on
Available as an add-on
Available as an add-on
Microsoft 365 Copilot
Available as an add-on
Available as an add-on
Available as an add-on
Add-on categories
Additional licensed users
Priced after the mailbox allowance is confirmed in the proposal.
Desktop Outlook and Office licensing
Not automatically included in an email-only offer.
Enhanced security
Advanced Defender or Purview capabilities depend on selected SKUs.
Backup
Independent backup is an add-on unless a backup policy is approved.
Expanded migration
Volume and mailbox types beyond the agreed allowance are quoted separately.
Archiving and compliance
Retention, eDiscovery, and legal hold require the matching Microsoft licenses.
Procurement notes
Taxes
Prices exclude applicable taxes unless a seller setup and customer details produce a calculated tax.
Microsoft price changes
The Klyntara service term does not by itself lock Microsoft license pricing. Who absorbs changes is defined in the approved contract.
Support hours
No 24/7, unlimited-support, or SLA claim is made unless a configured service schedule supports it.
Live purchase
A production purchase requires published entitlements and an approved proposal specifying the exact package scope.